Sale Policy for Shinesuri

Effective Date: December 25, 2024

At Shinesuri, we offer a variety of sales and promotions throughout the year to provide our customers with high-quality products at affordable prices. Our Sale Policy is designed to ensure that you can enjoy our discounts while making your shopping experience smooth and transparent.

Business Information:

1. Sale Periods and Promotions

Shinesuri offers sales on select items, collections, or during special events, including:

  • Seasonal Sales: Our biggest sales events take place during holidays such as Christmas, Thanksgiving, and New Year, where customers can find major discounts across various categories.
  • Flash Sales: Time-limited promotions that offer significant discounts on select products for a short period of time.
  • Discount Codes: We may offer special discount codes to be used during checkout. These codes provide customers with a percentage or dollar amount off their total order.
  • Clearance Sales: End-of-season or overstocked items may be offered at discounted prices to make way for new inventory.

2. Sale Pricing and Discounts

  • Discounted Prices: Sale prices on selected products are clearly marked on our website, either with a discounted price or a “Sale” tag. The discount is applied at checkout.
  • Exclusions: Not all products are eligible for discounts during sales events. Some products, such as clearance items, sale items, and newly launched products, may be excluded from certain promotions. Details of exclusions will be provided at the time of the sale.
  • Promotions & Coupons: Discount codes or special promotions cannot be combined with other ongoing offers unless otherwise stated. Only one promo code can be applied per order.
  • Final Sale Items: Items purchased during sales events marked as “final sale” are not eligible for returns, refunds, or exchanges. These items are sold as-is and may have limited availability.

3. How to Shop During a Sale

  • Browse Sales: Check the Sale section on our website regularly for updates on current discounts and promotions. You can find sale items categorized by product type or season.
  • Apply Discount Codes: When placing your order, if you have a promo code, enter it in the “Discount Code” box during checkout. The discount will be automatically applied to your order. Make sure to check the expiry date and terms of the code before use.
  • Limited Stock: Sale items are available in limited quantities, and once they are sold out, they may not be restocked. We recommend acting quickly to secure the best deals.
  • Shipping Fees: Sale prices do not include shipping fees, unless specified in the sale offer. Additional shipping costs may apply during checkout based on your location.

4. Sale Orders and Payment

  • Payment: We accept all major credit cards, debit cards, and online payment methods for sale orders. Payment must be made in full at the time of purchase for the sale price to be applied.
  • Order Confirmation: After placing an order during a sale, you will receive an order confirmation email with details about your purchased items. Please check the confirmation carefully to ensure that the discounts were applied correctly.
  • Sales Tax: Sales tax will be applied to orders according to the applicable rate in your state or locality, even on discounted items.
  • Payment Processing: All payments are processed securely using the latest encryption technology. If you experience any issues with payment during a sale, please contact our customer service team for assistance.

5. Returns and Exchanges During Sale Events

  • Sale Items: Items purchased during a sale may be subject to different return and exchange policies. Typically, sale items are final sale and cannot be returned or exchanged unless the product is defective or damaged upon arrival.
  • Return Process: If you are not satisfied with an item purchased during a sale event, please contact us at [email protected] to discuss return options. In the case of defective products, we will gladly offer a return or exchange, provided the request is made within 30 days of receiving the product.
  • Sale Restrictions: Some promotional items or discounted products may have specific terms for returns. Please read the conditions at the time of purchase, as they may vary depending on the promotion or event.

6. Sale Terms & Conditions

  • Validity: All sales promotions are valid only for the dates specified on the website or marketing materials. After the expiration date, the sale or promotion will no longer be available.
  • Right to Change: Shinesuri reserves the right to change, modify, or cancel any sale or promotion at any time without prior notice. This includes the right to cancel or modify orders if a promotion was applied incorrectly, due to website errors, or for any other reason at our discretion.
  • Pricing Errors: While we make every effort to ensure that prices listed during sales events are accurate, errors may occasionally occur. If a pricing error occurs, we will notify you immediately and offer you the option to cancel your order or proceed with a new offer.

7. Promotional Emails & Marketing

By participating in sales or promotions at Shinesuri, you agree to receive promotional emails about our products, sales events, and special offers. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

8. Contact Us

If you have any questions or need assistance with your order during a sale, please don’t hesitate to contact us: