Payment Policy

Effective Date: December 25, 2024

At ShineSuri, we are dedicated to providing a secure and straightforward payment process. By making a purchase on our website, you agree to the terms and conditions outlined in this Payment Policy. Please take a moment to review the following details regarding payment methods, processing, and security.

1. Accepted Payment Methods

We offer a variety of payment methods for your convenience. During the checkout process, you may choose from the following options:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure online payments through PayPal, which allows you to pay via your PayPal account or linked bank accounts and cards.
  • Apple Pay / Google Pay: Available for mobile transactions where compatible.
  • Other Online Payment Methods: We may offer additional payment options based on your location and preferences.

All payment options are processed through secure, encrypted channels to protect your personal and financial information.

2. Payment Processing

When you place an order on our website, your payment will be processed securely by one of our trusted third-party payment gateways. Once your payment is submitted, it will be verified for authorization. If there are any issues with processing your payment, such as incorrect billing information or insufficient funds, your order may be delayed or canceled.

Your payment will not be charged until your order has been successfully processed and shipped. You will receive an order confirmation email once the payment is authorized and your order is ready to be dispatched.

3. Payment Authorization

After submitting your payment information, your payment will undergo an authorization process. If the payment is authorized, we will proceed with fulfilling your order. If we are unable to authorize the payment, you will be notified via email, and we may ask for additional information to verify your payment.

In the case of an issue with payment authorization, the order may be temporarily placed on hold until we are able to verify your details. If the payment cannot be authorized, the order will be canceled.

4. Pricing and Currency

All prices listed on our website are in USD (United States Dollars) unless otherwise stated. The total cost of your order will include the price of the product(s), applicable taxes, and any shipping charges.

  • Taxes: Sales tax is applicable based on the shipping address and will be calculated at checkout. ShineSuri complies with all state and local tax regulations.
  • Currency: Prices are in U.S. dollars. If your bank or payment processor charges foreign exchange fees, these are the responsibility of the customer.

If there is a pricing error on our website, we reserve the right to cancel or modify the order. If an error is discovered after an order has been placed, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.

5. Order Confirmation

Once your order has been successfully processed and payment has been authorized, you will receive an order confirmation email. This email will include the following details:

  • Order Number
  • Items Purchased
  • Total Amount Charged (including taxes and shipping costs)
  • Billing and Shipping Information

Please review the order confirmation for any inaccuracies. If you believe there is an error, please contact our customer support team at [email protected] immediately to resolve the issue.

6. Refunds and Cancellations

At ShineSuri, we want you to be satisfied with your purchase. However, we understand that cancellations and returns may be necessary. Please refer to our Return and Refund Policy for full details on how to request a refund or cancel your order.

  • Refund Process: Refunds will be issued to the original payment method used during the purchase. Please allow up to 7-10 business days for the refund to appear in your account, depending on the payment method and financial institution.
  • Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not been processed for shipment. Once the order has been dispatched, you will need to follow our return process if you no longer wish to keep the product.

7. Security and Privacy

At ShineSuri, we prioritize the security and privacy of your personal and financial information. All payment transactions are processed through secure, encrypted channels (SSL encryption) to ensure that your data is protected from unauthorized access.

We do not store your sensitive payment information on our website. Payment details are processed through third-party payment gateways that comply with the highest industry standards for data protection.

For more information on how we handle your personal information, please refer to our Privacy Policy.

8. Payment Disputes and Chargebacks

In the event of a dispute or chargeback, please contact us immediately so we can resolve the issue as quickly as possible. Chargebacks initiated without prior communication may delay the resolution process. We encourage customers to reach out to our customer support team at [email protected] to address any concerns before initiating a dispute through their bank or payment provider.

9. Changes to Payment Policy

ShineSuri reserves the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page, along with the updated effective date. We recommend reviewing this policy periodically to stay informed of any updates.

By completing a purchase on our website, you agree to abide by the terms and conditions outlined in the current Payment Policy.

Contact Us

If you have any questions or need further assistance regarding payments, please don’t hesitate to contact us at: